Veteran Specific FAQ  |  Motor Vehicle Accident Patient FAQs 

Here is a comprehensive list of the most common questions we receive from patients, including Motor Vehicle Accident patients, and Veterans.

General FAQs

Do I need a referral?

No, we do not require you to have a referral to obtain a medical cannabis prescription. We do recommend reaching out to your family physician to discuss medical cannabis, and we’re happy to send reports to them if requested.

Is there a fee?

Our services for obtaining a medical cannabis prescription are completely free!

Do I need to come into an office to meet with a Nurse Practitioner?

Your appointment and our white-glove patient services provided over a virtual platform, or over the phone depending on your preference.

Who writes my cannabis prescription?

Your cannabis treatment and prescription will be completed by a Nurse Practitioner with years of experience in medical cannabis management.

How long will it take to get the medical cannabis, from the time I submit an intake form?

We try to make this process as simple and easy as possible, by providing white-glove patient services. Depending on the day you submit your intake form, we should be able to book your virtual appointment to obtain a prescription within a week. Registered with a Licensed Producer (LP) to purchase from can take between 1 and 7 days.

I don’t want to smoke, how can I use medical cannabis?

Medical cannabis is available in many different formats, including oils, soft gels, edibles and topical creams. Find out more about the different product formats available in our guide Medical Cannabis 101.

How much does medical cannabis usually cost?

The price and average cost vary based on the producer, strain and form. You can typically expect to pay between $5-12 per gram. Most Licensed Producers (LP) have discounts and special pricing available for low-income households, seniors and First Responders.

Why do I need MMC? Can’t my family physician write me a prescription?

As easy as it sounds to simply have your family physician write you a prescription, unfortunately, it just isn’t that easy. We find that many physicians and specialists are unwilling to provide this service for their patients either because they are unfamiliar with the process or are not comfortable. Not only this, but most physicians aren’t familiar with how to use or dose the products which means your treatment isn’t as effective as it could be.

Why do I need a prescription if cannabis is legal?

There are many benefits to being a medical cannabis patient versus self-medicating. Here are a few of our favourite reasons:

• Medical cannabis prescriptions can be covered under insurance (all insurance plans are different, so make sure to check your coverage).

• Medical cannabis can be written off, and is applicable for tax returns.

• Compassionate pricing, discounts for Seniors and other groups are available from Licensed Producers.

• Ordering is all done online, with the products being shipped directly to your door by Canada Post or Purolator.

• Medical cannabis products have a wider variety of CBD dominant products available and often have other rapid on-set formats not available in the recreational market.

• By obtaining a medical cannabis prescription, your treatment will be supervised by one of our specialized Nurse Practitioners. If any of your practitioners want to be kept updated on your treatment, we’re happy to send them informed with reports.

• Medical cannabis patients often report a reduction in other prescription medications like opioids, etc.

Can I drive while under the influence of medical cannabis?

The Highway Traffic act states that you cannot operate a vehicle while under the influence, particularly with THC. According to the Ontario Medical Association (OMA), individuals will not be subject to Ontario’s zero-tolerance drug requirements for young, novice, and commercial drivers if a police officer is satisfied that they are legally authorized to use cannabis for medical purposes. Please ask our team of patient advisers if you would like more information.

Can I travel outside of Canada with medical cannabis?

It is currently illegal to cross international borders with cannabis, regardless of whether you have a prescription.

Can I travel within Canada with medical cannabis?

Absolutely! You must keep the cannabis in its original packaging, and we recommend reaching out to our team of patient advisers to obtain a copy of your prescription to travel with.

What is an LP or Licensed Producer?

These are companies legally authorized by Health Canada to sell medical cannabis products on their online stores, where a prescription is required to enter and purchase products. They create innovative, lab-tested products for both medical and recreational cannabis needs. 

Veteran Specific FAQ

I’m a Veteran, I’ve heard Veterans Affairs will cover the cost of medical cannabis?

Yes, we have found that Veterans Affairs will cover most of the costs associated with medical Cannabis use including some accessories. Contact us and we can help you with all of the forms required by Veterans Affairs Canada.